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Placing an order with smithswood.com is easy and safe.
Place an Item in Your Cart
When you see an item you wish to purchase, click the "Add to Cart" button next to the item. This puts the item into your shopping cart and takes you to the Shopping Cart page where you can view all of the items you have added to your cart. From this page, you can change the quantity of each item you have selected and remove items if you have changed your mind. To shop for more products, click "Continue Shopping."
Begin Checkout
When you are finished shopping, click "Checkout." Review your order on the shopping cart page and then click "Proceed to Checkout."
During the checkout process, you will be asked to enter a shipping address, a shipping method, and payment information.
Submit Your Order
Before you submit your order, you will have the opportunity to review a detailed order summary, including your shipping and billing information, the products to be ordered, and the total order amount. When you are satisfied with it, click "Submit Your Order" to complete the checkout process. Your order will be processed and we will ship your order as promptly as possible.
We want you to feel completely comfortable when shopping with us. All payments are processed using a technology called Secure Sockets Layer (SSL), that creates a secure shopping environment that authenticates your connection and encrypts sensitive information before it is sent over the Internet. During the checkout process you will be on our secure site designated by the "https" in the address bar instead of the "http" address.
Yes. While shopping at our web site is safe and secure, we realize that you still may prefer to order by phone or by mail. We invite you to browse through our web site, keep track of the items that you wish to purchase by adding them to your cart, and then call us at 1-570-297-9940 to place your order by phone.
You may also take advantage of our Mail-in or Fax-in Order Form. Faxes can be sent to (530) 504-7458.
We accept Visa, MasterCard, Discover, and American Express credit cards.
Checks and money orders can be accepted through our Order Form.
You also have the option of using your PayPal account to quickly check out.
All of our prices are listed in US dollars.
All orders will be calculated and billed in US dollars.
If you wish to pay by check, please email us, or call us at (570) 297-9940.
You may also take advantage of our Mail-in or Fax-in Order Form.
Your credit card will be charged after completing your online order.
We will collect sales tax for orders shipped to a Pennsylvania address only.
Residents of Pennsylvania will not be charged sales tax if their order is shipped to another state. The appropriate sales tax will be refunded for returned items. Local sales tax rates and applicable laws are subject to change at any time.
We ship worldwide via United States Postal Service.
During checkout, you will be given the option of shipping Parcel Post, Priority Mail, or Express Mail for US shipping. Canada shipments will automatically be sent Airmail Parcel Post.
Shipping costs vary. They are calculated by item weight and box dimensions, and the distance the order must be shipped.
Prior to checkout, you can see your shipping charges when selecting which shipping method you prefer. Shipping charges are automaticallly calculated directly from the US Postal Service.
The total shipping cost of your order also appears on the "Review and Submit Your Order" page during checkout.
Yes!
Yes. Every time you make a purchase, you will have the option to enter a new shipping address during checkout or to choose any shipping address that you previously stored.
Shortly after you place an order, you will receive an email confirming that we have received your order. This email will include your order confirmation number, order summary and other information that you might find helpful regarding your order.
Our policy is to have ordered items shipped via USPS within 3 business days.
If you did not find the answer that you're looking for, you can contact us or call us at 1-570-297-9940.
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